How do I cancel my plan?

You can cancel your subscription at any time by following these steps: 

  1. Log in to your StreamYard account
  2. Go to My Account
  3. Select Billing
  4. At the bottom of the page, click on Cancel StreamYard subscription. If you can't see Billing or the Cancellation button, you're probably logged into another account. Try signing in with other email addresses you might have used.

After canceling, you can still use your paid features until your plan expires. After that, your account will switch to the Free plan.

📍 Note: Please note that your recordings will no longer be available once the paid term expires. We won’t be able to restore them later if you choose to reactivate your subscription. To download your content, follow these instructions. 


👉🏻 If you can't find your account or access it, including if you can't access your email anymore, please submit a request on our Contact Form by selecting Account & Login > I can't access my account. 

👉🏻 If you require a refund, please check this article. 

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