Yes! You can always cancel your subscription by switching to the Free plan on the pricing page. Your previous charges will not be refunded, but you will have full access to the service until the end of the billing cycle. We have a 7-day money-back guarantee. After 7 days, your purchase is deemed complete and cannot be refunded. The guarantee only applies to your first charge.
We use Stripe as our payment provider. We only accept credit cards at this time -- we don't accept Paypal.
Can I pay monthly or annually?
Yes, we have both options! Select the toggle at the top of the pricing page to choose between the monthly or annual options.
I chose annual but meant to choose monthly, can I be refunded?
Yes! First, switch your plan to monthly on the pricing page. Then, contact us either via email at contact@streamyard.com, or via our 24/7 live chat, and let us know what happened. In most cases we'll be able to refund you the difference no problem.