If you are having trouble streaming to your X (Twitter) account on StreamYard this could mean a few things:
🔹 You don't have a premium X account
On July 14, 2024 X (Twitter) announced that streaming to X will require Twitter's Premium plan. If you have the check mark and you still can't stream:
- Try clearing your cache and cookies,
-
Remove X as a destination from StreamYard and add it again.
🔹 Your premium X account is under review
- Log into your X account > Select your profile menu > Select "Premium" > Select "Preferences"
- If you see "We are reviewing your account" under "Manage subscription" you will not be able to stream until the review process has been completed.
🔹 StreamYard lost connection to your X account
If you receive an error notifying you that StreamYard has lost connection to your X account:
- On the destinations page click on the three dots to the right of your X account and click "Reconnect".
- If this does not resolve the issue try removing the destination completely and then re-add it.
🔹 There might be an issue on X
To check if this is the issue, try going live directly on your X account following the steps here.
If you are unable to go live, you will need to reach out to X directly by sending a direct message to @premium on X.
🔹 There is an issue with your device, browser or network connection
(i.e. "An error occurred, please wait a moment and try again")
If you see an error like "An error occurred, please wait a moment and try again", please follow these steps:
- Try refreshing the page and make sure you're still connected to the internet
- Relaunch your browser and restart your computer.
- Test your network speed here, and make sure the download speed is around what's advertised for your service.
- Try using an Incognito/Private window in your browser.
- Clear your cache/cookies in your browser.
- Disable any adblockers/browser extensions that may affect web pages.
- Check your Firewall/Proxy/VPN settings
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