How to Reconnect and/or Remove a Destination

Reconnecting and removing destinations can be done in a few clicks! This is also a handy troubleshooting step that can be used if you are experiencing difficulties with one of your destinations.

Note: Custom RTMP destinations and Hopin destinations cannot be reconnected. They can only be edited or removed.

Reconnecting a destination

1. Go to your StreamYard dashboard.
2. Click on "Destinations".
3. Click on the three dots to the right of the destination that you want to reconnect.
4. Next, click on "Reconnect".

The page will reload and a message will appear at the top letting you know that it was successful.

Removing Destinations

1. Go to your StreamYard dashboard.
2. Click on "Destinations" at the left.
3. Click on the three dots to the right of the destination that you want to remove.
4. Click on "Remove".
   A pop-up will appear. Do not check the box next to delete upcoming broadcasts on the destination unless you want to delete all of your upcoming lives that were created through StreamYard. These cannot be recovered if they are deleted.
5. Click on "Remove destination".
   

That’s it!

Destinations that are removed can be re-added at any time using the "Add a destination" button at the top of the Destinations page.