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Troubleshooting camera issues
- Are you using the correct camera? Click the Settings button to check.
- Is another program using your camera (Skype, Zoom)? Quit all other programs, then refresh the page.
- Does your browser have permissions to your camera? For checking on Chrome, click here. For checking on Firefox, click here.
- If you try using a different browser, does the issue still persist?
- Does the camera work normally here?
- Restart your browser. If that doesn’t work, restart your device.
- Are the webcam's drivers fully up to date?
- Still not working? Shoot us a message. We’re happy to help!