My camera doesn't work

Troubleshooting camera issues

  1. Are you using the correct camera? Click the Settings button at the bottom of your StreamYard studio to check.
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  2. Is another program using your camera (Skype, Zoom)? Quit all other programs, then refresh your browser.
  3. Does your browser have permissions to your camera? For checking on Chrome, click here. For checking on Firefox, click here.
  4. If you try using a different browser, does the issue still persist? 
  5. Does the camera work normally here?
  6. Restart your browser. If that doesn’t work, restart your device. 
  7. Are the webcam's drivers fully up to date? 
  8. Still not working? Shoot us a message. We’re happy to help!

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