What is Storage?

Storage refers to the amount of content you can keep on StreamYard. It's measured in hours. For example, you can store 50 hours of recordings on StreamYard on the Core plan. 

How much storage do I have?

Each plan has a default amount of storage hours available:

• Free: 5 hours
• Core: 50 hours
• Advanced: 50 hours
• Teams: 50 hours
• Business: 700+ hours

As you stream or record, those recordings get saved to StreamYard. The length of those recordings counts against the amount of available storage you have. Each plan has a max length for live streams:

• Core/Advanced/Teams: 10 hours per stream
• Business: 24 hours per stream

When you exceed your hours, you will still be able to stream, but streams will not be recorded on StreamYard. They will be recorded on the social media platforms. Recording in the studio will also be disabled. To record, upgrade for more storage, or delete some of your recordings to free up space.

Can I add hours to my plan?

If you’re on Free plan, you will have to upgrade your plan to a paid plan to add more hours. If you’re on the Core, Advanced or Teams plan, you can upgrade to the storage add-on.

How does the storage add-on work?

By upgrading or downgrading, you’re replacing your available amount of hours/storage. For example, if I’m on the Advanced plan and have 50 hours, and I purchase the 200-hour option, I will now have 200 hours.

How much does additional storage cost?

How is the storage add-on billed?

Since storage is an add-on to your plan, it renews and expires when your plan does. If you have a monthly paid plan, and you add on hours/storage, the amount due at the time of purchase is determined by where you are in your month and will renew at the normal monthly rate at the start of the next month.

If you have an annual paid plan, and you add on hours/storage, the amount due at the time of purchase is determined by where you are in your plan’s yearly billing cycle and will renew at the normal yearly rate when your annual plan renews.

How can I free up my storage?

You can free up your storage by deleting past recordings following the steps outlined in this article.

Alternatively, there is also the option to turn on the automatic deletion of older recordings as you reach the limits of your storage capacity. To do so:

1. Log in to your account
2. From your dashboard, click on "Team settings"
   
3. Under "General", turn on the toggle "Automatically delete recordings once storage limit is reached"
   

That's it! StreamYard will now automatically delete older recordings in chronological order to free up your storage.