How do I update my billing information?

Adding your billing information is optional by default: only your email is automatically added to the invoice. If you’d like your name, tax details (such as VAT or Tax ID), and billing address to appear on your invoices, you can easily add this information to your account settings.

If needed, you can also update your credit card details on the billing page by following these steps.

How to update your billing information

  1. While logged into your account, click on  Account at the top left.
  2. Select Billing.
  3. Click on the pencil icon next to Billing info.

 

👉🏻 If you're having issues accessing your Billing page, it's possible that:

  • You are trying to access another account that is on a Free plan. The billing page is only available for paid accounts. Double-check the email you used to log in by clicking on My account in the upper right corner. 
  • You are not the account Owner—only account owners can access the account's Billing page. In this case, you'll see the following message:
    "Only the team owner can view and edit billing information. Please contact the team owner".
  • You are on the Business Plan. In this case, the billing page is not accessible to any of the team members. The invoice is sent to the account owner by their Account Executive.

 

⚠️ It is currently not possible to edit past invoices. To download all invoices, please follow these steps.

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