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Billing, Payments & Plans
Billing, Payments & Plans
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Update: New StreamYard plans (August 2024)
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How do I switch to Monthly billing?
My tax ID number/VAT number is not accepted, what do I do?
Sponsorships and Discounts
How do I add seats on a non-business plan?
If I downgrade to Free, will my recordings still be available?
How do I cancel my plan?
How do I switch to another plan (upgrade or downgrade)?
How do I change my plan?
How does payment work? Can I cancel at any time?
My payment was declined. What do I do?
Can I get a refund?
How do I pause my subscription?
How do I update my billing and payment information?
How do I access and download my invoices?
How do I check the remaining time on my Free plan?
How do I get more account storage space?
How do I remove the storage add-on from my plan?
I accidentally subscribed to an annual plan
Is there a Referral or Affiliate program?
StreamYard's Business Information
How do I access my StreamYard referrals?
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