Submit a request – StreamYard Help Center

Please choose your issue below

Your email address

What do you need help with?

Are you eligible for a refund? Check our policy here: https://support.streamyard.com/hc/en-us/articles/26263345113620-Can-I-get-a-refund

Full name on the Card used for the purchase

Last 4 digits of your Credit Card

Required for account verification

Expiration date of your Credit Card (MM/YY)

Required for account verification

Email address

Please enter the email address linked to your StreamYard profile or any other email addresses you may have used to create the account.

Last payment date

Amount paid & Currency

Do you want to cancel your current plan?

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Your organization's website URL

Your account's email

The email address on your StreamYard account must match your organization’s domain.

By checking this box, you confirm that your organization is a Non-Profit Organization (NPO)

Please attach below your NPO's latest tax-exempt form. The form is needed to ensure that your request can be processed promptly.

Login consent to StreamYard account

Please select "Yes" to allow us to sign into your account if needed to resolve your issue. Your consent will expire once the ticket is resolved. While selecting "Yes" is optional, choosing "No" may prolong the ticket resolution.

Submitting your request, you acknowledge that your data will be processed in accordance to our Privacy Policy, available on our website and Help Center.

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