Many factors can affect video playback in browsers.
If you're seeing an error message or consistent buffering when playing a video using the StreamYard Video Library, the following may help fix the issue:
- Refresh the video page
- Make sure you're still connected to the internet (can you reach streamyard.com?)
- Restart your browser
- Restart your computer
- Test your network speed here, make sure the download speed is around what's advertised for your service
- Disable any adblockers/browser extensions that may affect webpages
Still having playback issues?
Contact us here! Our live 24/7 support chat is happy to help you.
Or, via email at firstname.lastname@example.org