Hopin now has the option to directly use the StreamYard studio as the backstage! This allows you to easily use StreamYard's production features in your Hopin events and meetings.
How do I enter the StreamYard Backstage?
First, you need to turn on the StreamYard Backstage. To do that, enter your Hopin event and edit your stage. Then, select the StreamYard backstage.
How do I enter the StreamYard Backstage?
From the “Overview” section of your event configuration, copy the “Broadcast Studio” link, and open that in a new browser tab.
How do I invite guests/speakers to the StreamYard Backstage?
You can send the same “Broadcast Studio” link (above) to your guests/speakers.
How many speakers can I have in the StreamYard studio?
You can have 10 people total on screen or in the studio, and you can move people in and out of the studio to accommodate more than 10.
How do I start streaming to the Venue from StreamYard?
Once you’re ready to go live, enter the studio and click the “Go Live” button in the top right corner of the studio
Can I go live in the same studio again, after I end the broadcast?
Yes! You can go live and end the broadcast as many times as you’d like in= the same studio.
Can I multi-stream to social media with StreamYard studio?
Not with Hopin backstage, but you can head to our pricing page to learn more about multi-streaming.
What device/software is required to use StreamYard?
If your setup works with Hopin, it should work well with StreamYard. In general, on Windows, MacOS, and Android, we recommend Chrome or Firefox.
On iOS, Safari is required.
How do I add lower thirds/banners?
Click Banners > Create a Banner. You can add up to 50 banners per banner folder and you can have up to 15 banner folders for a total of 750 banners per event.
I’m having an issue with StreamYard! Where can I go for help?
We have a lot of help docs with answers to common questions here:
https://support.streamyard.com/hc/
And, we have 24/7 support available by email or live chat here:
https://streamyard.com/contact
I’m having an issue with Hopin! Where can I go for help?
Email support@hopin.com or click Help/Chat in your Event.
How do I upload my logo, video clips and backgrounds?
You can add logos, backgrounds, and video clips in the Brand tab on the right side of the studio.
Are captions supported on Hopin while using the StreamYard backstage?
Yes! Just enable "Auto captions" in the organizer dashboard.
How do I share pre-recorded videos?
- Inside the studio, click the "Share" button (this used to say Share Screen).
- Click "Video file," then select the file from your folder on your computer (MP4 and MOV files). It will automatically be added to the stream (unless you disable this in settings). You can pause, play, scrub through it, and change the layout!
There is NO file size or length limit!
Can I share my screen? Can my guests share their screen?
Yes! Click “Share” at the bottom of the studio, then click “Share Screen.” Your screen share does not count as a participant in the studio.
Can I share Event Chats from Hopin on screen?
Yes! You can click on any comments to show them on screen. It is not automatic, you manually need to click to display each comment on screen.
Where do I download my recordings?
You can download your recordings on Hopin directly. Here’s how: https://hopin.zendesk.com/hc/en-gb/articles/360056080232-How-to-access-recordings
What is the difference between “Video Clips” and “Share > Video File”?
Video clips are uploaded to and played from StreamYard servers, and are limited to 200MB in size or 10 minutes in length. Video clips are played full-screen, on top of every other layer (aside from banners), and mute all participants by default (they can un-mute themselves).
Local Video File Shares are streamed directly from your computer, and can be unlimited length and unlimited file size! You can scrub through the video, pause/play, and adjust the volume of the video right in the studio. For optimal quality, we recommend having a great connection to the internet (ethernet preferred).
Can I message my backstage guests/speakers from the StreamYard studio?
Yes you can! Use the Private Chat in StreamYard to communicate with your other guest speakers before/during the show!
How do my guests and I return to the Hopin Event?
Just click the Return button at the bottom of the studio and you will be brought back to your Event.
How do I organize my branding assets and graphics from stage to stage?
You can use the "Brand Folder" option at the top of the brand section to create a new folder for graphics. This allows you to separate your graphics from each studio if needed. Most organizers only use one Brand Folder so the graphics they upload are available to use on all stages.
