Updated 4/29/21 11am PT
Facebook has resolved this issue and you can stream to Groups normally again! We realize that this issue was likely extremely disruptive, and we appreciate your patience. Other than suggesting workarounds, there was unfortunately little we could do in this particular situation. Stability is extremely important to us and we'll continue to communicate as quickly as possible if issues like this arise. If you have any questions, feel free to contact us.
Updated 4/29/21 9am PT
For the last few days, Facebook has been having some issues related to live streaming to Groups. Most recently, Facebook Group streams have been cutting out while live. Facebook has been working to fix the issue and we expect them to have a solution soon. Until then, here are some options to avoid this issue.
Option 1: Stream to a Facebook Page and share the post to your Group. This works well if you have a page that is related to your group. Here's how.
Option 2: Stream to a different platform and share the link in your group. This is a decent solution if you are already multistreaming. For private groups, you can create an unlisted YouTube broadcast.
Option 3: Stream directly to your group using a Custom RTMP destination. This works if you don't have a Facebook Page or other destinations. The downside of this approach is that you won't see viewer comments in StreamYard. Here's how.
We realize none of these are perfect, but we wanted to give you some options to work with. If you're currently on the free plan, reach out to us here for a 7 day free trial to use RTMP or multistreaming.
If you have any questions, we are happy to help. Reach out to our 24/7 support team here!