StreamYard saves your recordings permanently! You can store up to 50 hours on the Core, Advanced, and Teams plans. Additional storage is available as an add-on to paid plans. On the Free plan, you can store up to 5 hours of content at a time. Live streams are only recorded on the paid plans. If your live stream was created on the Free plan, it is not recorded in your StreamYard library.
To know more about storage, you can reference this article.
How to Download a Recording
⚠️ Downloading recordings is a feature that is only available on paid StreamYard plans. Only account Owners and Admins can download recordings to their devices. Guests or other participants in the stream do not have download permissions.
- Go to your Video Library in StreamYard.
- Click on the video recording that you would like to download.
- Click Download in the upper right-hand corner.
4. Choose to download the Cloud Video and Audio recordings, as well as Backup individual audio recordings (Pro plans and above).
5. If you had Local Recordings enabled, they will be available for download below the video player. Click Download all to download all available Local Recordings, or click Download next to each specific Local Recording you would like to download.
Note: Recordings can not be downloaded in bulk.
FAQs
My broadcast appears in Past Broadcasts but I can't find a recording — why?
If a broadcast is visible on your StreamYard home page but there is no recording in your Video Library, it means the session was not recorded. This happens in two cases:
- The broadcast was created on the Free plan
- The broadcast was streamed directly to a social platform without recording enabled — if recording was not activated before going live, no file was saved.
In either case, the recording cannot be recovered. To ensure future broadcasts are saved, make sure you that recording is enabled before going live.