How Do I Download My Recordings In StreamYard?

StreamYard saves your recordings permanently! You can store up to 50 hours on the Core, Advanced and Teams plans. Additional storage is available as an add-on to paid plans. On the Free plan, you can live stream or record up to 20 hours of content per month, but StreamYard will only store up to 5 hours of content at a time. Live streams are only recorded on the paid plans.

How to Download a Recording

⚠️ Only account Owners and Admins can download recordings to their devices. Guests or other participants in the stream do not have download permissions.

  1. Go to your Video Library in StreamYard.
  2. Click on the video recording that you would like to download. 
  3. Click Download in the upper right-hand corner.

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4. Choose to download the Cloud Video and Audio recordings, as well as Backup individual audio recordings (Pro plans and above). 

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4. If you had Local Recordings enabled, they will be available for download below the video player. Click Download all to download all available Local Recordings, or click Download next to each specific Local Recording you would like to download. 

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What is storage?

Storage refers to the amount of content you can keep on StreamYard. It's measured in hours. For example, you can store 50 hours of recordings on StreamYard on the Core plan. 

How does it work?

  • Each plan has a default amount of storage hours available:
    Free: 5 hours
    Core: 50 hours
    Advanced: 50 hours

    Teams: 50 hours
    Business: 700+ hours
  • As you stream or record, those recordings get saved to StreamYard. The length of those recordings counts against the amount of available storage you have. Each plan has a max length for live streams:
    Core/Advanced/Teams: 10 hours per stream
    Business: 24 hours per stream
  • When you exceed your hours, you will still be able to stream, but streams will not be recorded on StreamYard. They will be recorded on the social media platforms. Recording in the studio will also be disabled. To record, upgrade for more storage, or delete some of your recordings to free up space.

Can I add hours to my plan?

If you’re on Free plan, you will have to upgrade your plan to a paid plan to add more hours. If you’re on the Core, Advanced or Teams plan, you can upgrade to the storage add-on.

How does the storage add-on work?

By upgrading or downgrading, you’re replacing your available amount of hours/storage. For example, if I’m on the Advanced plan and have 50 hours, and I purchase the 200-hour option, I will now have 200 hours.

How much does additional storage cost?

  Monthly Annual
50 hours Free (for Core, Advanced and Teams users) Free (for Core, Advanced and Teams users)
100 hours $4.99/month $53.88/year
200 hours $8.99/month $101.88/year
400 hours $17.99/month $203.88/year

How is the storage add-on billed?

Since storage is an add-on to your plan, it renews and expires when your plan does. If you have a monthly paid plan, and you add on hours/storage, the amount due at the time of purchase is determined by where you are in your month and will renew at the normal monthly rate at the start of the next month.

If you have an annual paid plan, and you add on hours/storage, the amount due at the time of purchase is determined by where you are in your plan’s yearly billing cycle and will renew at the normal yearly rate when your annual plan renews.

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