Troubleshooting mic issues

  1. If you go to Settings-> Audio, and speak out loud, do you see the grey dots flashing green?

    Green

  2. Is the correct mic selected in the dropdown menu? 
  3. Are you using a headset or mic with a mute button? Make sure it’s not muted.
  4. Is another program using your mic (Skype, Zoom)? Quit those then refresh the page.
  5. Did you mute your mic in your computer settings?
  6. Does your mic work here?
  7. Restart your browser. If that doesn’t work, restart your device. This fixes most issues.
  8. Still not working? Shoot us a message. We’re happy to help!

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