Troubleshooting Common Youtube Errors

It looks like YouTube is preventing you from live streaming at this time

This error is typically the result of a community guideline's violation on youtube. If you encounter this error please head over to your youtube dashboard for more information. You can appeal any community guideline violations by following Youtube's instructions here

We're having trouble connecting to your YouTube account

This error often results from an interference with the connection between StreamYard and your youtube account. In most cases this issue can be resolved by reconnecting your youtube account to StreamYard. If you are still running into issues connecting to your youtube account after performing the reconnection steps, contact us here for further support.

An error occurred, Please wait a moment an try again

This is a generic error that may result from an issue with your device, browser or network connection. To resolve this issue please try:

  • Refresh the video page.
  • Make sure you're still connected to the internet (can you reach streamyard.com?)
  • Relaunch your browser.
  • Restart your computer.
  • Test your network speed here, and make sure the download speed is around what's advertised for your service.
  • Try using an Incognito/Private window in your browser.
  • Clear your cache/cookies in your browser.
  • Disable any adblockers/browser extensions that may affect web pages.
  • Check your Firewall/Proxy/VPN settings

If you are still running into any issues, contact us here for further support.

Updated

Was this article helpful?

1 out of 2 found this helpful

Have more questions? Submit a request