Can’t click on dropdown menus or buttons in the platform

Some users may experience issues with dropdown menus or buttons disappearing when using StreamYard. This is a known issue caused by the MalwareBytes browser extension.

How to Resolve the Issue

  • Remove the MalwareBytes Extension. The easiest way to resolve this issue is by uninstalling the MalwareBytes extension from your browser.

  • Whitelist StreamYard in MalwareBytes. If you prefer to keep the MalwareBytes extension installed, you can fix this issue by whitelisting StreamYard in the extension settings. Follow this guide.

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