There is a known issue with some streams not ending properly on Facebook. The stream may end on StreamYard without issue, but it will continue as live on the Facebook destination. We are currently assessing whether the issue lies on our end or with Facebook.
As a preventative measure, we recommend reconnecting the destination before the next stream. To do so,
- Go to streamyard.com/destinations
- Click the three dots next to the Facebook destination
- Click Reconnect
If you encounter this issue, you can end the live stream directly on Facebook:
👉 If it is a scheduled stream:
- Enter the event on Facebook
- Click either Set up live video or click on that stream in the feed of the event
- Click Edit post > click End live video
👉 If it was not scheduled:
- Head to the stream on Facebook
- Click the three dots in the top right corner of the post
- Click Edit live video > Click End live stream
Updated