You can switch to another plan type at any time by following these steps:
- Visit the Plans page
- Select Individuals or Businesses at the top of the page.
- Choose Weekly, Monthly or Yearly via the toggle.
- Click Choose under the preferred plan.
Plan changes take effect immediately, and your billing cycle (renewal date) stays the same.
👉🏻 When you downgrade
If the amount you originally paid is greater than the new plan’s cost, the difference will be applied as in-house credit, which can be used on future invoices.
👉🏻 When you upgrade
If you have remaining time on your current plan, your previous payment will be automatically prorated towards the new plan and you'll pay only the difference between the two.
Any in-house credit on your account is applied automatically. You will see the exact total at checkout before confirming the upgrade.
👉🏻 When you upgrade to the Business plan
Your own content is kept: your past recordings and brand assets are all saved. Your past streams and recordings stay accessible from the Past Streams and Recordings page, and your brand assets remain available in your broadcast studios.
Content belonging to the teammates you invite does not carry over to the business team. Their own past streams, recordings and brand assets stay in their personal account, which they can go back to at any time using the dropdown at the top left of the dashboard.
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