By default, StreamYard will send anyone who registers for your webinar:

  • One confirmation email upon signing up for the webinar.
  • One reminder email 24 hours before the start of the webinar.
  • One reminder email 1 hour before the start of the webinar.
  • One email containing a link for viewers to watch the recording of the webinar if on-demand was enabled.
  • Access code emails as required to enter a restricted webinar or a private webinar.

To disable this setting:

  1. Click the three dots on your scheduled webinar, and navigate to your On-Air settings:
    Screenshot 2024-02-02 at 11.58.11 AM.png
  2. Click the Emails tab on the left hand side.
    Screenshot 2024-02-02 at 12.00.31 PM.png
  3. Toggle Send confirmation, reminder, and thank you emails off. 
    Screenshot 2024-02-02 at 12.02.24 PM.png

Disabling this setting will not affect receiving email codes for restricted webinars or private webinars.

FAQ

Is there a way to save this setting for future On-Air webinars? 

Future On-Air webinars will automatically carry over the setting that was previously used. 

Is there a way to choose which specific emails to send or not send?

No. At this time, you can only disable or enable all emails.

 

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