StreamYard allows you to customize the registration form for your On-Air webinars, so you can gather all the necessary info you'd like from your audience!
Please note that StreamYard's registration feature is only available for On-Air webinars. It cannot be added to regular live streams.
👉🏻 How to customize your registration page
1. After creating your On-Air webinar, click on On-Air settings.
2. Click Registration on the left.
3. Click the Add button to add custom fields to your registration page!
👉🏻 Custom Registration Field Options
Every On-Air webinar registration has three default fields: Email address, First name, and Last name. These fields are required in your registration form and cannot be removed or edited.
In addition to these, you can choose from 5 other registration field options to add to your webinar: Country, Phone number, Text field, Single-select field, and Checkbox field.
🔹 Country
Adding a Country field to your webinar registration allows your viewer to select their country of origin. This field will auto-populate for them based on their browser's location settings. They can also click on the dropdown menu to select a country of their choice.
🔹 Phone number
Adding a Phone number field to your webinar registration allows your viewer to enter their phone number when signing up for your webinar. This field will auto-fill if the browser has their phone number saved. They can also enter it manually into the empty box provided.
🔹 Text field
The text field allows you to prompt your viewer with any text you like. After choosing this option, type your question or prompt of choice to include it in your registration form.
When your viewer goes to register for your webinar, they will be able to enter their response:
🔹 Single-select field
The Single-select field allows you to prompt your viewer with a dropdown list of options, out of which they are only able to select one. After choosing this option, enter your question/prompt of choice:
Then, click on each option to edit the option text. You can also click Add option to add more options to choose from. You can add a maximum of 25 options to this field.
Your viewers will then be able to select from these options when registering for your webinar:
🔹 Checkbox field
The Checkbox field allows you to provide options for your viewer to check while registering for your webinar. After choosing this option, enter your question/prompt of choice:
Your viewer will then be able to check the box in this field when registering for your webinar.
- You can add only one Phone number, and one Country field each per registration form.
- You can add up to 25 total custom fields (any combination of Text, Single-select, or Checkbox fields) to your form.
- The limit is 256 characters for all custom fields.
Once you create a webinar with custom registration fields, the next webinar you create will automatically have those same fields. However, you can add or remove fields at any moment.
If you decide to delete a custom field, it will immediately be removed from your registration page. Also, the data collected for the field will no longer be associated with any attendee who registered before it was removed. It will also no longer be included when you export your registrants' information.
👉🏻 Editing your Registration
1. If you would like to make a field in your registration required, you can click the three dots to the right and toggle the Required option. When a field is required a red asterisk will show next to it.
You can click the Delete button in that same menu to delete the field from your registration form.
2. You can hyperlink any text in a Custom field by highlighting the text and clicking the hyperlink icon that appears:
Here, you can enter the corresponding link you would like your viewer to be taken to when they click on the text:
In the form, the text will now appear hyperlinked:
3. You can drag and drop the fields to reorder the way they appear on your registration form:
For instance, you can use this feature to share a Terms of Service / Privacy Policy agreement. To learn more about how to use the checkbox field custom field click here.
The custom fields will show up even if you embed the webinar onto your own website and have registration enabled.
👉🏻 Viewing Registrant Data
To view your registered attendees, and their form responses you can click the three dots on the right-hand side of your webinar, and click Manage Registrants.
Here, you can see a full list of registered attendees for your webinar. Click the three dots to the right of a registrant, and click View Details to see their responses to your registration form:
Their responses will appear in a popup window on the right-hand side:
Please note that it is not possible to edit the responses of a registrant at this time.
Alternatively, you can click on Export CSV to download all the registration information. Your added custom registrations field will be included in the exported CSV.
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